Our Services

Rainbow Pet Sitting, offers you a caring, dedicated and professional ‘Cat Sitting Service’ to give you complete peace of mind that your cats will remain happy in their own home, whilst you are away. Cats can become easily stressed when away from their familiar surroundings and routines. We can help by caring for your cat in his or her home, by visiting once or twice a day, to help maintain their regular routines and dietary needs. We aim to take the very best care of your Feline friends! 

 

Home security is an added benefit, and we can help give your home that 'lived in' look, to help keep your home more secure.

 

You'll enjoy our daily photos and updates, we'll bring in the post, and let you know if we spot anything out of the ordinary.  We know its a big responsibility choosing some one to look after your cat's.  We want to provide a service that is bespoke and personalised thats why we get you to fill out key information about your cat - we don't believe in a one size fits all approach.  Every cat has different needs and requirements. For this reason, we offer all our customers our free no obligation, "Meet & Greet" service.


We will schedule your "Meet & Greet" to discuss all your cat's needs. This is our opportunity to meet your cats and learn about their needs, routine, behaviour, and health and gives you the opportunity to get to know us, we can show your our credentials, collect keys etc).  So that you can have complete confidence in us to care for your cat.

 

We are happy to feed goldfish and care for other low maintenance pets (such as guinea pigs or hamsters).  Depending on how much needs to be done, there may be a slightly increased fee to take account of the extra time. 

 

We even offer a "Welcome Home" package with the essentials you need when coming back from holiday at cost price.

 

Why not take advantage of our free no obligation, "Meet & Greet" service.

 

Feed and Fuss

We dont just pop-in feed your cats and leave, we give personal attention and fuss on every visit. Our cat sitting service provides feeding, playtime and a warm lap to sit on!  

 

Here's What We Do:


  • Feed and Fuss.

  • Washing of food and water bowls at each visit so they're sparkling clean.

  • Feeding and keeping water fresh and full.

  • Medication if required.

  • Clean litter trays and surrounding area.

  • Fuss, Playtime, laptime or simply "chill" time.

  • One or two visits per day

  • Daily Photos and updates

  • Brush or comb your cat if it enjoys being groomed.                                

  • Check that your cat is generally well and happy.

  • Provide lots of re-assuring cuddles!

  • Take post in/put bins out.

  • Arriving in an unmarked car, so we don't advertise that your away from home.

  • We are happy to feed goldfish and care for other low maintenance pets (such as guinea pigs or hamsters). Depending on how much needs to be done, there may be a slightly increased fee to take account of the extra time.

  • For a small additional charge we can also supply a "Welcome Home" package, consisting of bread, milk, tea, coffee. (this can be tailored to your own specifications).   

  • Each new cat companion will receive a free homemade cat nip toy!                                                                                                                

Prices:

1 visit per day £11 for one or two cats 

2 visits per day just £20 for up to two cats

Just £1 per visit per extra cat!

 

Morning visits may take place between  6 am - noon

Afternoon visits may take place between  noon - 6 pm


£4 supplement for visits after 6pm


There's no extra charge for weekend visits. 


The following days are charged at double rate: Christmas Day, Boxing Day, New Years Day, Good Friday, Easter Monday. Christmas Eve and New Years are charged time and a half.  All other bank holidays incur a £10 supplement.

 

Emergency pet supplies - £5 plus cost of supplies

Emergency vet trip - £25


 

Welcome Home Package

For a small additional charge we can supply a "Welcome Home" package, consisting of bread, milk, tea and coffee (this can be tailored to your own specification).



Payments 

Payments can be made by online bank transfer or cash if it is more convenient for you. All payments must be received in advance of the first date of your booking.

 

Please note; if you live in a parking permitted area I will need to be provided with a visiting permit otherwise I will not be able to take you on as a client.

 

 

Frequently Asked Questions

How much time do you spend with my cat? 

We will always stay an appropriate time for the individual cat or cats in our care.  For example, if we are visiting and caring for cats that have cat flap access to the outside, who eat and then disappear (clearly wanting to get back outside to continue their adventures!), there would be little point in having an extended stay.  If however, we are visiting and caring for cats that really enjoy human company, (and especially kittens and elderly or timid cats), we would socialise with, cuddle, groom (if required) and reassure them for as long as our schedule allows. Be assured that socialising with your cat would be a very important element of our visits along with the practical aspect of maintaining food, water and clean litter.  Where clients invite us to, we will make a cup of tea or coffee, put on the TV or have a read, with “you-know-who” sat on our lap purring away!


I would like visits every other day.  Is that Ok?

Unfortunately, this is not possible under any circumstances. We take our duty of care extremely seriously and the health of your cats is always our primary concern.  "We do not do every other day or shared visits for cats". To that end, it is our policy to make a least one visit per day over the whole period that the cat owner is away.  This goes some way to address the social needs of a cat and also allows us to check on a daily basis that the cat is healthy and well.  Depending on timings, it may be necessary to make a visit on the day of departure and the day of return.


What is the booking process

First, you need to make a booking, either over the phone or preferably by email (stating the dates you want us to cover).  At that point a 25% deposit is payable. This may be made by bacs or cheque if you do not have internet banking.

Secondly, once the deposit has been paid, we will email you a booking confirmation. Then a few weeks before you go away will will arrange a "meet and greet"  with you and your cats.

A deposit is only required for a first booking, once you are a customer all future bookings do not require a deposit.

 

I cannot confirm my holiday dates yet and I am worried that you that you will be fully booked when I am ready to make a booking. What can I do?

Don't worry!  All you need to do is pay a deposit of £20 and we will guarantee to fit you into our schedule when you do get back to us with definite dates. Although the deposit is non-refundable, it will be held on your account and may be used by you at any time against future bookings.  The "purrfect" solution to ensure that your cats can stay at home when you travel away!


What if my cat should become ill or injured whilst I am away? 

We are very experienced in recognising all kinds of problems. Should we feel there is an issue, we will contact you if the situation and timescale allows this, and if necessary we will take your cat to the vets (this will normally be your own vets).  This is an extremely rare occurrence, but please be reassured that we will never hesitate to consult a vet where necessary.  We are happy to to pay any vet bill on your behalf and you can reimburse us on your return.

With regard to keys, the keys are collected at the initial meeting when we meet.  At the end of your very first booking we can either put the keys back through your letterbox or we can retain them for future bookings if you wish.  (Many customers request that a spare set of keys are retained by Rainbow Pet Sitting so that they don’t have to go to the inconvenience of getting keys to us each time they go away.  So feel free to make use of this (free) facility if you wish, or continue getting the keys to Rainbow Pet Sitting each time you make a booking, whichever you prefer).  Please note that if you do not ask us to retain a spare set of keys at the finish of your first booking, the onus is on you to get the keys to Rainbow Pet Sitting for all subsequent bookings as we do not have the time to collect keys from our many different customers.
 
Will you be able to let my cat out whilst I am away?

With regard to letting cats in or out, we can work with the following two situations:


EITHER your cat stays in whilst you are away, in which case we will service the litter trays OR your cat has outside access via a cat-flap. 

 

Because of the uncertainty in relation to how long a cat might wish to stay out and when it might choose to return, in the majority of situations we are very reluctant to let cats in and out - although we do not rule this out entirely - and particular situations can be discussed on a case-by-case basis.  So if you do not have a cat-flap, your cat would (normally) need to stay in whilst you are away. 


However, even if your  cat was confined to the house whilst you are away, we are sure that it would far prefer staying at home with massive amounts of familiar home space in preference to being forcibly taken off to a cattery and being confined to a small pen.  And after all, for most people, we’re only talking about 2 or 3 weeks holiday out of 52 weeks each year – and most cats can easily manage for a few weeks each year.    



 



 

    

 








 

                  

 

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