Our Services

We love cats and they are our passion, so we dedicate our time to caring for your feline family member. Cat Sitting in their home allows your cat the opportunity to enjoy one-to-one attention that they deserve.  You will enjoy the peace of mind knowing your cats are in the hands of devoted and very caring and trustworthy cat sitters.


We specialise in cats, and we know for them there’s simply no place like home! Our Cat Sitting service provides your cats with lots of loving care.


We know that cats are creatures of habit and simply adore their home comforts, so by staying at home, it allows them to follow their usual diet and normal routines, being in a familiar, secure environment provides them the opportunity to be as happy and content as possible! 

 

We will email or text you periodically to let you know all is well, we know its a big responsibility choosing some one to look after your cat's.  We want to provide a service that is bespoke and personalised thats why we get you to fill out key information about your cat - we don't believe in a one size fits all approach.  Every cat has different needs and requirements. For this reason, we offer all our customers our free no obligation, "Meet & Greet" service.


We will schedule your "Meet & Greet" to discuss all your cat's needs. This is our opportunity to meet your cats and learn about their needs, routine, behaviour, and health and gives you the opportunity to get to know us, we can show your our credentials, collect keys etc).  So that you can have complete confidence in us to care for your cat.

 

Why not take advantage of our free no obligation, "Meet & Greet" service.

 

Feed and Fuss

We dont just pop-in feed your cats and leave, we give personal attention and fuss on every visit. Our cat sitting service provides feeding, playtime and a warm lap to sit on!  

 

Here's what we do:

  • Feed and Fuss

  • Washing of food and water bowls at eash visit so they're sparkling clean

  • Feeding and keeping water fresh and full

  • We will maintain clean litter trays and the surrounding area

  • Fuss, Playtime laptime or simply "chill" time

  • Basic grooming service

  • We are happy to Feed and Fuss other small pets (guinea pigs, hamsters)

  • Check that your cat is generally well and happy

  • Provide lots of re-assuring cuddles!

  • Tidying mail/papers

  • Email or text you periodically to let you know all is well

  • Our service is absolutely discreet and vehicles do not carry any advertising whatsoever.                                                                                                     

Rates

The cost of our cat sitting service is £12 per visit (up to two cats). 

Just £1 per visit per extra cat!


Morning visits may take place between  6 am - noon

Afternoon visits may take place between  noon - 6 pm

 

The following days are charged at double rate: Christmas Day, Boxing Day, New Years Day, Good Friday, Easter Monday. Christmas Eve and New Years are charged time and a half.  Bank holidays will be charged at double the standard rate.

 

Payments 

  • Full payment is required in advance in order to secure a booking
  • Payments must be made by bank transfer or cash.
  • Where payment is not received in accordance with these terms and conditions of  business, Rainbow Pet Sitting reserve the right not to proceed with any previously agreed arrangements.

 

Please note:- If you live in a parking permitted area, we will need to be provided with a visitor parking permit otherwise we will not be able to take you on as a client.

 

Frequently Asked Questions

How much time do you spend with my cat?

We will always stay an appropriate time for the individual cat or cats in our care. For example if we are visiting and caring for your cats that have cat flap access to the outside, who eat and them disappear (clearly wanting to get back outside to continue their adventures!), there would be little point in having an extending stay.  If however, we are visiting and caring for cats that really enjoy human company, (and especially kittens and elderly or timid cats), we would socialise with, cuddle, groom (if required) and reassure them for as long our schedule allows.  Be assured that socialising with your cat would be a very important element our our visits along with the practical aspect of maintaining food, water and clean litter.  Where clients invite us to, we will make a cup of tea or coffee, put on the TV or have a read, with "you-know-who" sat on our lap purring away!


One or two other cat sitting services in the area appear to be cheaper?

In cat care, like many other areas in life, “you get what you pay for”. 

Be very careful when comparing services that you are actually comparing “like with like”.  Cheapest is not always best - especially in relation to something as precious and as cherished as your cats.

Some cat sitters offer a basic “pop in” or “cat feeding” service whereby they rush into the house, put down the food, change the litter and leave, often without even washing the dishes for days at a time.  In terms of time spent, it can be no more than 5 to 10 minutes maximum.  Unfortunately, you will not know this is the case and consequently your cats will not receive any kind of social interaction, companionship, laptime or play time. This is shameful.


That is definitely not the type of service provided by Rainbow Pet Sitting!  We provide a fully comprehensive cat sitting service that not only covers all the practical aspects of food, water and litter, it also includes spending quality time with your cat.


I would like visits every other day.  Is that Ok?

Unfortunately, this is not possible under any circumstances. We take our duty of care extremely seriously and the health of your cats is always our primary concern.  "We do not do every other day or shared visits for cats". To that end, it is our policy to make a least one visit per day over the whole period that the cat owner is away.  This goes some way to address the social needs of a cat and also allows us to check on a daily basis that the cat is healthy and well.  Depending on timings, it may be necessary to make a visit on the day of departure and the day of return.

How much are your fees? 

A fixed fee per cat sitting visit is charged according to your location. 

Normally, the fee per visit (for up to two cats) is the same. So whether you have one or two cats, the fee is the same.  If you have more than two cats, the fee is just £1 per visit per extra cat!

Do you arrive in a vehicle that displays advertising?

Absolutely not!

If we were to do so, it would compromise household security, by advertising the fact that you are away from home. This is not a good idea!

Our service is absolutely discreet and vehicles do not carry any advertising whatsoever.  This is where the Rainbow Pet Sitting service offers a major advantage over other pet sitting services that arrive at the homes of their customers in vehicles that carry advertising.

In addition, while we are making our cat visits ("for example" entering and leaving the homes of our customers), we do NOT wear polo shirts, fleeces, or other clothing bearing Rainbow Pet Sitting advertising (which could highlight the fact that you are away from home).  If you ever see any of our cat sitters wearing such clothing or see our magnetic car signs on vehicles, this will only be at special events or when they are generally “out and about” town, and NOT when they are entering or leaving the homes of our customers.

 

What if my cat should become ill or injured whilst I am away?

We are very experienced in recognising all kinds of problems. Should we feel there is an issue, we will contact you if the situation and timescale allows this, and if necessary we will take your cat to the vets (this will normally be your own vets).  This is an extremely rare occurrence, but please be reassured that we will never hesitate to consult a vet where necessary.  We are happy to to pay any vet bill on your behalf and you can reimburse us on your return.


Presumably you will clean up if my cats make a mess?

Where cats have urinated, pooped or vomited in inappropriate places inside your home, we will of course always clean away any mess as best we can.  When such soiling has occurred on a hard resistant surface, it is straightforward and there are no issues.  However, should soiling take place on soft furnishings such as chairs, beds or carpets, we will still clean away any mess, but we reserve the right in some instances (and at our sole discretion), to do so using only kitchen roll, plain water, fabric cloths and perhaps a "neutral" wet wipe that is detergent free.  This is because commercial cleaners and stain removing sprays, (regardless of whether they are present in the customer’s home), are generally not “colourfast” – and may change the colour of fabrics and carpets - which our cat sitters cannot risk.  That is why some stains deposited by your cats on soft furnishings may be present when you arrive home - and it is then up to you as the cat owner to decide how and with what product the stains can be removed (at your own risk) in terms of colourfastness. 


What are the key arrangements? 

With regard to keys, the keys are collected at the initial meeting when we meet.  At the end of your very first booking we can either put the keys back through your letterbox or we can retain them for future bookings if you wish.  (Many customers request that a spare set of keys are retained by Rainbow Pet Sitting so that they don’t have to go to the inconvenience of getting keys to us each time they go away.  So feel free to make use of this (free) facility if you wish, or continue getting the keys to Rainbow Pet Sitting each time you make a booking, whichever you prefer). Please note that if you do not ask us to retain a spare set of keys at the finish of your first booking, the onus is on you to get the keys to Rainbow Pet Sitting for all subsequent bookings as we do not have the time to collect keys from our many different customers.

 
Will you be able to let my cat out whilst I am away?
With regard to letting cats in or out, we can work with the following two situations:
EITHER your cat stays in whilst you are away, in which case we will service the litter trays OR your cat has outside access via a cat-flap. 
 
Because of the uncertainty in relation to how long a cat might wish to stay out and when it might choose to return, in the majority of situations we are very reluctant to let cats in and out - although we do not rule this out entirely - and particular situations can be discussed on a case-by-case basis.  So if you do not have a cat-flap, your cat would (normally) need to stay in whilst you are away. 

However, even if your  cat was confined to the house whilst you are away, we are sure that it would far prefer staying at home with massive amounts of familiar home space in preference to being forcibly taken off to a cattery and being confined to a small pen.  And after all, for most people, we’re only talking about 2 or 3 weeks holiday out of 52 weeks each year – and most cats can easily manage for a few weeks each year.    



Please note:  If your locks have a particular technique please demonstrate how to unlock you're door.  Rainbow Pet Sitting and their self employed pet sitters will not use force, so if we cannot get into your cat for whatever reason, we may need to call a locksmith, at the owners expense, to avoid any damage to doors or locks. 


Terms & Conditions 

1. It is agreed that it is the client’s responsibility to ensure that the property, its contents, and pets are adequately insured throughout the duration of the assignment as we will not accept liability for any damage to the property caused by your pet(s).

2. Rainbow Pet Sitting will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Rainbow Pet Sitting cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.

3. Rainbow Pet Sitting will not be held liable for any illnesses or injuries your pets may suffer whilst using our services, nor for the death of a pet.

4.  We recommend that cats are kept indoors whilst in our care so we can ensure their health and safety.  However should you wish for your cat to have free access to a cat flap we cannot be held liable for any disappearance, injuries or death.

5. There is a charge for the drop off or collection of keys equal to a standard priced visit for your area.

6. Rainbow Pet Sitting will not be held liable for any break-ins or vandalism on your property during your use of our services.

7. Rainbow Pet Sitting will not open or close any windows during our visits so please ensure all windows are locked and secure before you leave.

8. All possible care and attention will be given to you cat's health and welfare, this being so we reserve the right to consult a veterinary surgeon, at the owners expense, should we feel is necessary to do so.

9. Sometimes during busy periods, illness or holidays it may be necessary for someone other than me that loves the cat's equally, to call in my place.

10.Where cats have urinated, pooped or vomited in inappropriate places inside your home, we will of course always clean away any mess as best we can.  When such soiling has occurred on a hard resistant surface, it is straightforward and there are no issues.  However, should soiling take place on soft furnishings such as chairs, beds or carpets, we will still clean away any mess, but we reserve the right in some instances (and at our sole discretion), to do so using only kitchen roll, plain water, fabric cloths and perhaps a "neutral" wet wipe that is detergent free.  This is because commercial cleaners and stain removing sprays, (regardless of whether they are present in the customer’s home), are generally not “colourfast” – and may change the colour of fabrics and carpets - which our cat sitters cannot risk.  That is why some stains deposited by your cats on soft furnishings may be present when you arrive home - and it is then up to you as the cat owner to decide how and with what product the stains can be removed (at your own risk) in terms of colourfastness.





Each new Cat Companion will receive a free homemade catnip toy! 




    







 

                  
 full payment at time of booking. 
Find us on Find on Facebook

Cat Sitting Service

We know for cats, there's simply no place like home! They're creatures of habit and simply adore their home comforts. By staying at home they can follow their normal diets and routines. Being in a familiar, secure enviroment means they will be as happy and content as possible.

Our daily cat sitting service eliminates the stress that can be involved in getting in the cat basket, travelling in the car and all the different sights and smells of different animals. Our cat sitting service provides feeding, playtime and a warm lap to sit on!



Meet & Greet

Every cat has different needs and requirements. For this reason we offer all our customers our free no obligation "Meet & Greet" service. We will schedule your "Meet & Greet" to discuss all your cat's needs. This is our opportunity to meet your cats and learn about their needs, routine, behaviour, and health and gives you the opportunity to get to know us, we can show you our credentials, collect keys etc. So that you can have complete confidence in us to care for your cat's. 

Why not take advantage of our free no obligation, "Meet & Greet" service!

read more




Feed and Fuss

We don't just pop-in feed your cats and leave, we give personal attention and fuss on every visit. 

Life is hectic and we all lead busy lives. This is why cat owners really appreciate our amazing service! Travel is often arranged at the very last minute and we go out of our way to help customers in every way we can. Our customers know that all that's needed is for them to text or email before they leave and we will then cater to their cat's every whim! We will be its permament and dedicated servant, friend, and companion until you return!
read more